ToolsFailed payments
Which of your Stripe customers stopped paying after a failed payment?
Drop your Stripe payments export and see whose payments failed, who has not paid since, and what their last failed charges add up to, with every sum shown. A calculation from your file, not advice on whom to chase.
Sample payments, July to September
A small software company's payments, all made up for this demo
Check your own payments
Your export stays in this browser
Failed, not paid since
$2,871.00
From 1 July to 30 September 2026, payments failed for 43 of your customers, and 21 of them have not paid since. Their last failed charges add up to $2,871.00 and €45.00.
43 customers = 21 not paid since + 22 paid since. $2,871.00 = 20 last failed charges in USD, added up in the table below. A customer has not paid since when your file holds no paid payment from them after their last failed one.
Every customer whose payment failed, not paid since first
| CustomerEmail and Customer ID | Failed payments | Last failedDates in UTC | Why it failedIn Stripe’s words | Last failed charge | Since then |
|---|---|---|---|---|---|
| billing@ | 7 | 16 Aug 202645 days before 30 Sep | The card has insufficient funds to complete the purchase. | $990.00 | Not paid since |
| office@ | 1 | 1 Sep 202629 days before 30 Sep | Stripe blocked this payment as too risky. | $249.00 | Not paid since |
| hello@ | 9 | 19 Aug 202642 days before 30 Sep | Stripe blocked this payment. | $249.00 | Not paid since |
| hello@ | 1 | 12 Jul 202680 days before 30 Sep | The card number is incorrect. | $249.00 | Not paid since |
| office@ | 9 | 29 Sep 20261 day before 30 Sep | The card has expired. | $99.00 | Not paid since |
| finance@ | 2 | 29 Sep 20261 day before 30 Sep | The card was declined for an unknown reason. | $99.00 | Not paid since |
| hello@ | 8 | 15 Sep 202615 days before 30 Sep | The card has insufficient funds to complete the purchase. | $99.00 | Not paid since |
| finance@ | 1 | 10 Aug 202651 days before 30 Sep | The card was declined for an unknown reason. | $99.00 | Not paid since |
| admin@ | 1 | 7 Aug 202654 days before 30 Sep | Stripe blocked this payment as too risky. | $99.00 | Not paid since |
| accounts@ | 1 | 27 Jul 202665 days before 30 Sep | The card was declined for an unknown reason. | $99.00 | Not paid since |
| finance@ | 1 | 5 Jul 202687 days before 30 Sep | The card was declined for an unknown reason. | $99.00 | Not paid since |
| accounts@ | 4 | 30 Sep 2026On your file’s last day | The card has insufficient funds to complete the purchase. | $49.00 | Not paid since |
| billing@ | 2 | 30 Sep 2026On your file’s last day | The card has insufficient funds to complete the purchase. | $49.00 | Not paid since |
| accounts@ | 7 | 26 Sep 20264 days before 30 Sep | The card has insufficient funds to complete the purchase. | $49.00 | Not paid since |
| finance@ | 9 | 21 Sep 20269 days before 30 Sep | Stripe blocked this payment. | $49.00 | Not paid since |
| hello@ | 8 | 27 Aug 202634 days before 30 Sep | The card has insufficient funds to complete the purchase. | $49.00 | Not paid since |
| finance@ | 1 | 24 Aug 202637 days before 30 Sep | The card was declined for an unknown reason. | $49.00 | Not paid since |
| finance@ | 1 | 12 Aug 202649 days before 30 Sep | The card was declined for an unknown reason or Stripe Radar or Adaptive Acceptance blocked the payment. | $49.00 | Not paid since |
| office@ | 1 | 1 Aug 202660 days before 30 Sep | The payment was declined because the card is reported lost. | $49.00 | Not paid since |
| hello@ | 7 | 30 Jul 202662 days before 30 Sep | Stripe blocked this payment. | $49.00 | Not paid since |
| office@ | 1 | 6 Aug 202655 days before 30 Sep | The card was declined because the transaction requires authentication such as 3D Secure. | €45.00 | Not paid since |
| accounts@ | 1 | 11 Jul 202681 days before 30 Sep | The card has insufficient funds to complete the purchase. | $300.00 | Paid 11 JulThe same day |
| finance@ | 1 | 26 Aug 202635 days before 30 Sep | The card has insufficient funds to complete the purchase. | $249.00 | Paid 28 Aug2 days later, 26 Aug to 28 Aug |
| office@ | 3 | 25 Aug 202636 days before 30 Sep | The card has insufficient funds to complete the purchase. | $249.00 | Paid 27 Aug2 days later, 25 Aug to 27 Aug |
| billing@ | 1 | 3 Jul 202689 days before 30 Sep | The payment was declined because the card is reported stolen. | $249.00 | Paid 5 Jul2 days later, 3 Jul to 5 Jul |
| Not paid since, 21 customers | $2,871.00 €45.0020 charges added up |
Showing 1 to 25 of 43
Each customer’s payments
billing@alderoptometry.example, 7 payments, 7 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3Hl3Sg5kncoRqdfGFXNUGpjKRow 673 | 5 Aug 202601.39 UTC | $990.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_38QVew1Pp6ovru2qZbdWlNKYRow 660 | 6 Aug 202601.47 UTC | $990.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3V1Ew7tlQDqK7HnYsTrvFz7JRow 626 | 8 Aug 202608.16 UTC | $990.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3ljumsRVbHhephYfFCHtdjvlRow 598 | 11 Aug 202601.36 UTC | $990.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3ExOvqHlqJSaap6mn9TF2FyCRow 579 | 12 Aug 202613.40 UTC | $990.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3XrgzDh8lQHsKUNm1ebwUtY6Row 557 | 14 Aug 202613.42 UTC | $990.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3zCjFmZ1dRJRHnKE45vTU3J1Row 531 | 16 Aug 202617.18 UTC | $990.00 | Failed | The card has insufficient funds to complete the purchase. | Last failed, not paid since |
office@rowanelectric.example, 3 payments, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3cxvHZltbjlBKB3uZKchVAWARow 1068 | 1 Jul 202617.13 UTC | $249.00 | Paid | ||
| ch_3skzzYQ7wrnGe9Qm0SKxN3ygRow 712 | 1 Aug 202617.13 UTC | $249.00 | Paid | ||
| ch_3wuqav0LJBsvuXtj3pf1ciHvRow 348 | 1 Sep 202617.13 UTC | $249.00 | Failed | Stripe blocked this payment as too risky. | Last failed, not paid since |
hello@ridgevets.example, 10 payments, 9 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_34JfLQ0c7NZkNRgMiN56PmZkRow 1023 | 5 Jul 202612.38 UTC | $249.00 | Paid | ||
| ch_3NIoZjSMKZDh2V1z69TPg9RqRow 670 | 5 Aug 202612.38 UTC | $249.00 | Failed | An error occurred while processing the card. | |
| ch_3NdxjX2L5LZP64lDK49TwlJzRow 642 | 7 Aug 202609.47 UTC | $249.00 | Failed | An error occurred while processing the card. | |
| ch_33YfIOmvPHY75skoPI6Fnk4HRow 618 | 8 Aug 202623.24 UTC | $249.00 | Failed | An error occurred while processing the card. | |
| ch_3765BHSJ2hEshkHcdI2YSD2eRow 613 | 9 Aug 202620.59 UTC | $249.00 | Failed | An error occurred while processing the card. | |
| ch_3B7Khl2g2Z7iz12qAYuihySoRow 590 | 11 Aug 202617.15 UTC | $249.00 | Failed | An error occurred while processing the card. | |
| ch_3HNdy0deoen7o0qUj3D9nsdYRow 574 | 13 Aug 202600.39 UTC | $249.00 | Failed | An error occurred while processing the card. | |
| ch_34xXUe4x5onMf1rjP6LrSzgmRow 540 | 16 Aug 202601.24 UTC | $249.00 | Failed | An error occurred while processing the card. | |
| ch_3v53oVDm1XowjE6wcpmhgigkRow 526 | 17 Aug 202604.23 UTC | $249.00 | Failed | An error occurred while processing the card. | |
| ch_3vG892P8uUrqLbd6cza40NwDRow 484 | 19 Aug 202623.12 UTC | $249.00 | Failed | Stripe blocked this payment. | Last failed, not paid since |
hello@cloverstudio.example, 1 payment, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3zgd0MPzAWjDt3paorTtiC0jRow 936 | 12 Jul 202611.33 UTC | $249.00 | Failed | The card number is incorrect. | Last failed, not paid since |
office@kestrellaw.example, 11 payments, 9 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3Dv86CQTb5g0IJcm35pzphAKRow 842 | 19 Jul 202623.52 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3ZEtrzv0YD5eEUJWImXv1rGVRow 810 | 22 Jul 202608.31 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3nM9Xin4bLdrtceEC2S8VGcQRow 765 | 25 Jul 202617.44 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3XAYaErCDwaS3vhYt8HSdMYVRow 730 | 28 Jul 202605.31 UTC | $99.00 | Paid | ||
| ch_3WU2C9L83j6j23SZRukZyu2LRow 483 | 19 Aug 202623.52 UTC | $99.00 | Paid | ||
| ch_3jG8G6XoCwswhrWaIq5c3hrSRow 126 | 19 Sep 202623.52 UTC | $99.00 | Failed | The card has expired. | |
| ch_39DWPhSw4BpVPkt3iBdKRqqJRow 122 | 20 Sep 202610.36 UTC | $99.00 | Failed | The card has expired. | |
| ch_3BPGfK1iJE4HO0IyA4NolDBVRow 84 | 22 Sep 202623.19 UTC | $99.00 | Failed | The card has expired. | |
| ch_3nLX0SAskhC6g2pz3s9UVA9pRow 55 | 25 Sep 202611.14 UTC | $99.00 | Failed | The card has expired. | |
| ch_3hOzAOqNKjXvKx5kTcyAytLSRow 29 | 26 Sep 202623.19 UTC | $99.00 | Failed | The card has expired. | |
| ch_3qhdlRY2yXHw44tHyi9zlYlfRow 4 | 29 Sep 202621.21 UTC | $99.00 | Failed | The card has expired. | Last failed, not paid since |
finance@granitephysio.example, 4 payments, 2 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3rDdvVkePI44EZJB07M6cvwmRow 753 | 26 Jul 202617.04 UTC | $99.00 | Paid | ||
| ch_3nH8XLetOaB9ud7Kw6Z3O5iGRow 390 | 26 Aug 202617.04 UTC | $99.00 | Paid | ||
| ch_3VsstDilepHcUQmMMQx3q67TRow 36 | 26 Sep 202617.04 UTC | $99.00 | Failed | The card was declined for an unknown reason. | |
| ch_3iGgrkJU2y2WHhCDQZjYryVyRow 5 | 29 Sep 202619.43 UTC | $99.00 | Failed | The card was declined for an unknown reason. | Last failed, not paid since |
hello@lumencoaching.example, 10 payments, 8 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3Ytw9WZhtpfVWMwPpDoSJeZVRow 1036 | 4 Jul 202601.13 UTC | $99.00 | Paid | ||
| ch_36c26x90tEeL2EZW5KZz2ZEDRow 681 | 4 Aug 202601.13 UTC | $99.00 | Paid | ||
| ch_3QlglAh5T7qtF3oIWS7no4cKRow 316 | 4 Sep 202601.13 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3oFNtFBYubXvleui9rFUQaEdRow 305 | 5 Sep 202608.36 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3ZedbHls91NHoYZU89NR0N1dRow 277 | 7 Sep 202611.09 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_31oV92C2HMqxORYbOiuNfeHTRow 266 | 8 Sep 202607.21 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3jAHDJiYVqcpBRzskv3cn0W1Row 254 | 9 Sep 202609.24 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3TY3ZtN1gM2B2kV5ygDA8tPARow 242 | 10 Sep 202613.12 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3COTap7optIV6Ov9A2C69J0ZRow 199 | 14 Sep 202608.07 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3wYqaDx8SYBneOE3r55re2FgRow 187 | 15 Sep 202611.57 UTC | $99.00 | Failed | The card has insufficient funds to complete the purchase. | Last failed, not paid since |
finance@hollowlaw.example, 2 payments, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3tRvSgPQokli1jcaiovqLHFmRow 958 | 10 Jul 202623.43 UTC | $99.00 | Paid | ||
| ch_3i3pr6yWw453BOaTD8GwGSj9Row 600 | 10 Aug 202623.43 UTC | $99.00 | Failed | The card was declined for an unknown reason. | Last failed, not paid since |
admin@harborphysio.example, 2 payments, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3TKqZAJpTYkItn9Z35fJ0w64Row 990 | 7 Jul 202617.16 UTC | $99.00 | Paid | ||
| ch_3apOCOn3C1iQSSeLf6DfOZ7dRow 634 | 7 Aug 202617.16 UTC | $99.00 | Failed | Stripe blocked this payment as too risky. | Last failed, not paid since |
accounts@nettlespa.example, 1 payment, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3F8kOsjrcpNYTJ6wKdv8tFizRow 743 | 27 Jul 202612.38 UTC | $99.00 | Failed | The card was declined for an unknown reason. | Last failed, not paid since |
finance@brambletutors.example, 1 payment, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3UtKlW9jjyT2oubxuKzeSh1uRow 1020 | 5 Jul 202617.43 UTC | $99.00 | Failed | The card was declined for an unknown reason. | Last failed, not paid since |
accounts@ospreypilates.example, 6 payments, 4 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_389woKA8YFyfEC2Wfdgo7wWTRow 785 | 24 Jul 202616.44 UTC | $49.00 | Paid | ||
| ch_3MVAnvEhzpFfQxBQo6PR5gIVRow 425 | 24 Aug 202616.44 UTC | $49.00 | Paid | ||
| ch_3qyKIKagfZtW3Fm7AJmD0fGXRow 69 | 24 Sep 202616.44 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3RajLjr4nmTrN3cF9DgJfuMfRow 50 | 25 Sep 202614.30 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3ENXWTVUEp5v7RcWAUeNO7BJRow 17 | 27 Sep 202622.48 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3qoTAWBqGDjLmFbo6awaf2ycRow 2 | 30 Sep 202615.37 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | Last failed, not paid since |
billing@marigoldvets.example, 4 payments, 2 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3B7wDHNM0qkC8aMM1gmfZ1dmRow 732 | 28 Jul 202604.22 UTC | $49.00 | Paid | ||
| ch_3QHQQ8E87DaWM76gkkxe9Xv6Row 366 | 28 Aug 202604.22 UTC | $49.00 | Paid | ||
| ch_3itizKC5nQOLVnIMdmZffd0BRow 12 | 28 Sep 202604.22 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3iSWKh6lJn96Sl68ah7ttvihRow 3 | 30 Sep 202600.14 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | Last failed, not paid since |
accounts@valemovers.example, 9 payments, 7 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3g7YGXVzNIyvEUJiLtpUjOJeRow 877 | 17 Jul 202614.15 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3U4FAoCKp3qbmyiGJDZZwhVSRow 872 | 18 Jul 202603.50 UTC | $49.00 | Paid | ||
| ch_3Ask3Q40IKJGdwr5JitQYEYfRow 519 | 17 Aug 202614.15 UTC | $49.00 | Paid | ||
| ch_3dv6cb4WMFdEOhMlI4lDekd7Row 163 | 17 Sep 202614.15 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3neZRawXK3xNzMbxW7n9glISRow 145 | 19 Sep 202601.09 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3baw8VP31Z8Ke6N4JuwesBI1Row 112 | 21 Sep 202603.52 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3jRaL2w4R2qW5gY1cNCqPLFURow 98 | 22 Sep 202602.10 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_39AJQxWR3Gnh3Mkr14avNR3IRow 64 | 25 Sep 202600.22 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3Pc3okkhnps9QcwDWaip2VBMRow 31 | 26 Sep 202621.02 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | Last failed, not paid since |
finance@alderfitness.example, 11 payments, 9 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3AKz7cA3apx65r0ddbzs82bHRow 994 | 7 Jul 202611.44 UTC | $49.00 | Paid | ||
| ch_300DhzLUqcd1ZqAoiNTOksWdRow 639 | 7 Aug 202611.44 UTC | $49.00 | Paid | ||
| ch_3sVgk6oIPjyrZSD1VpX0QD0BRow 276 | 7 Sep 202611.44 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_365bCpt8lKIMZr1PisFR3BuLRow 261 | 8 Sep 202615.07 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3S25AFMGG60zi4EWdrsrUnnvRow 256 | 9 Sep 202602.21 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_38I6nedl7rOYLuNNmG2qgOwxRow 216 | 13 Sep 202600.22 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_318FWbPZDu2w577Joa8fNy3tRow 205 | 14 Sep 202601.49 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3OVfrGzbP8oVhHgz7RnPxb6FRow 152 | 18 Sep 202611.48 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3LF9BpX8gnWe2KqFSxLdF9V6Row 140 | 19 Sep 202604.22 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3naMcYgMhPRoSqtVzrCFPK02Row 115 | 20 Sep 202621.04 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3vGgAXWFQtqRPLfhjAd4oSyNRow 107 | 21 Sep 202619.20 UTC | $49.00 | Failed | Stripe blocked this payment. | Last failed, not paid since |
hello@sorrelvets.example, 9 payments, 8 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3yLwFg5nVKT3Yd5hh8wlW16oRow 901 | 15 Jul 202617.32 UTC | $49.00 | Paid | ||
| ch_3OfzQaVdYwHUD3ibTyOJI2ejRow 543 | 15 Aug 202617.32 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3IOxL67KdhkCBvVZks1cChRaRow 523 | 17 Aug 202606.31 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3iTk2JQZFfswOhG8sTKpsWpoRow 496 | 19 Aug 202612.06 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3WuCjMaA421Q2KJYCFha0C0ERow 470 | 21 Aug 202604.14 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3tDkz8SUqeZfuDgIqkcVToc1Row 443 | 22 Aug 202622.46 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3WeDB7Sxs6i9Xvo5S5WRQcmIRow 411 | 25 Aug 202611.29 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3dr8YjiEOhu8edOXTd19V5eyRow 395 | 26 Aug 202609.18 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3mt7VvRDytEYZXurDqJ0NLn5Row 380 | 27 Aug 202609.21 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | Last failed, not paid since |
finance@harborfitness.example, 2 payments, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3h2LPZaW5brvR6dVpI0DIMxsRow 782 | 24 Jul 202619.59 UTC | $49.00 | Paid | ||
| ch_3iRcOSKUmNtBNKXd6jZMOaYARow 422 | 24 Aug 202619.59 UTC | $49.00 | Failed | The card was declined for an unknown reason. | Last failed, not paid since |
finance@marigoldelectric.example, 1 payment, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3ozOvLpeXq2vS2J8aoQzFPlcRow 587 | 12 Aug 202600.00 UTC | $49.00 | Failed | The card was declined for an unknown reason or Stripe Radar or Adaptive Acceptance blocked the payment. | Last failed, not paid since |
office@brightclinic.example, 2 payments, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3WV6l4KzWnFyUGcXGmPNIUtZRow 1071 | 1 Jul 202611.10 UTC | $49.00 | Paid | ||
| ch_3J7qTmFl3kd4FcxaoZz4UZRERow 715 | 1 Aug 202611.10 UTC | $49.00 | Failed | The payment was declined because the card is reported lost. | Last failed, not paid since |
hello@driftwoodvets.example, 7 payments, 7 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3vNs4KcsWyipdIaUaCluPtJKRow 898 | 16 Jul 202603.00 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_30wdTxTmA29GgFq7F0RzlLszRow 884 | 17 Jul 202605.59 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3liJa2e3vN0BHHQ0yve8rosqRow 838 | 20 Jul 202608.55 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3XZCJ6UTP7C8MBAAPm4FgdS7Row 781 | 24 Jul 202620.17 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_37bFefo156MqmafnYXx7oYn5Row 775 | 25 Jul 202605.36 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3j1BN9iPf6flCvi2WvnudSY7Row 733 | 28 Jul 202603.26 UTC | $49.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3ju6pfQ4zQPOVgTFPGWDR9XARow 723 | 30 Jul 202622.19 UTC | $49.00 | Failed | Stripe blocked this payment. | Last failed, not paid since |
office@ridgeyoga.example, 2 payments, 1 failed, not paid since
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3dwcUWO5AZMJP9weBXjpyv9JRow 1012 | 6 Jul 202604.12 UTC | €45.00 | Paid | ||
| ch_3vh96lzCkzgZ22hYYW7i7NRURow 659 | 6 Aug 202604.12 UTC | €45.00 | Failed | The card was declined because the transaction requires authentication such as 3D Secure. | Last failed, not paid since |
accounts@ivyrealty.example, 2 payments, 1 failed, paid 11 Jul
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3Pfzq6gMPUL3m7XF1DphsOpKRow 951 | 11 Jul 202614.52 UTC | $300.00 | Failed | The card has insufficient funds to complete the purchase. | Last failed |
| ch_3jkI1kjc71l1lcQEHQaOlcZURow 950 | 11 Jul 202614.53 UTC | $300.00 | Paid | First paid since |
finance@marigoldtutors.example, 4 payments, 1 failed, paid 28 Aug
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3ECaRyakZyoMwaXRCarLYBvsRow 759 | 26 Jul 202607.02 UTC | $249.00 | Paid | ||
| ch_3TVcuH5g6G2GzzyUe5zoH7bdRow 398 | 26 Aug 202607.02 UTC | $249.00 | Failed | The card has insufficient funds to complete the purchase. | Last failed |
| ch_3wutYzMFsnFybtnpRpUaolyfRow 363 | 28 Aug 202608.33 UTC | $249.00 | Paid | First paid since | |
| ch_3DnSZd2HrDhmtt5JWnS2B5CgRow 42 | 26 Sep 202607.02 UTC | $249.00 | Paid |
office@sableyoga.example, 6 payments, 3 failed, paid 27 Aug
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_3HPSjo4axlw5tvoVkpqEjWXpRow 835 | 20 Jul 202613.09 UTC | $249.00 | Paid | ||
| ch_3K0dY5MxVCimdKHHEhlKr0YORow 478 | 20 Aug 202613.09 UTC | $249.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3ov8T3tl0pQbLRjnjxS7VAPwRow 453 | 22 Aug 202614.30 UTC | $249.00 | Failed | The card has insufficient funds to complete the purchase. | |
| ch_3MqXvxgSgygw2cS3j3FpIoLGRow 410 | 25 Aug 202611.51 UTC | $249.00 | Failed | The card has insufficient funds to complete the purchase. | Last failed |
| ch_3TroUOmmWsdyLUEE3g8qwehqRow 377 | 27 Aug 202612.27 UTC | $249.00 | Paid | First paid since | |
| ch_3Y7z4QioBbUueKBk6e9badDURow 120 | 20 Sep 202613.09 UTC | $249.00 | Paid |
billing@sorrelaccounting.example, 4 payments, 1 failed, paid 5 Jul
| PaymentRow in your file | Created | Amount | Status | Why it failed | Counted as |
|---|---|---|---|---|---|
| ch_32KCR2sNhez6yXuhzBElakASRow 1046 | 3 Jul 202615.43 UTC | $249.00 | Failed | The payment was declined because the card is reported stolen. | Last failed |
| ch_3nnwZheghIYM0ad5JNfgaIbgRow 1024 | 5 Jul 202610.20 UTC | $249.00 | Paid | First paid since | |
| ch_3oHwRD0d8gUkQXUDhXM0O71BRow 691 | 3 Aug 202615.43 UTC | $249.00 | Paid | ||
| ch_3Y3qnHcEBOHZXHqooBiTtSoeRow 326 | 3 Sep 202615.43 UTC | $249.00 | Paid |
What this counts
- A payment failed when its Status is Failed. A customer has not paid since when your file holds no paid payment from them created after their last failed one.
- Only your file is read. A customer who paid after its last day, or paid you some other way, shows here as not paid since, so export up to today.
- Customers are matched on their Customer ID, or on their Customer Email, in any capitals, when the ID is blank.
- Each customer counts once, at their last failed charge, so a charge Stripe tried again is never added twice.
- Stripe may still be trying a recent failure again. The table shows how many days before your file’s last day each one failed.
- Amounts in different currencies are never added together.
Also in your file
- 8 payments are Incomplete, Stripe’s word for a payment no card was ever charged on, so they are not counted as failed. 12 Jul 2026, $99.00, row 939. 12 Jul 2026, $300.00, row 937. 20 Jul 2026, $99.00, row 837. 21 Jul 2026, $249.00, row 823. 22 Jul 2026, $300.00, row 808. 7 Aug 2026, $99.00, row 636. 13 Aug 2026, $300.00, row 566. 1 Sep 2026, $99.00, row 351.
In Stripe, open Transactions and click Export. Choose your dates, choose All under Columns, and export the CSV.
No export to hand? Download our sheet to try it, or use it as a template. Swap our made-up rows for yours and drop it back in.
Runs in your browser. Your file is never uploaded.Want failed payments flagged the day they happen? Talk to us
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