ToolsAmazon fees kept on refunds

How much does Amazon keep when you refund an order?

For Amazon sellers. Drop your Date Range transaction report and see what Amazon kept of the fees it charged on every order you refunded, product by product, with every sum shown. A calculation from your file, not accounting advice.

Sample report, January to September

A small kitchen brand’s Amazon sales and refunds, all made up for this demo

Fees Amazon kept on refunded orders

$530.40

Of the $2,414.19 you refunded on 77 Amazon orders from 1 January to 30 September 2026, Amazon kept $530.40 of the fees it charged on those orders, 22 cents of every refunded dollar, and TK-KTL-BLU alone cost you $210.47 of it.

$530.40 kept = $820.20 fees charged on the refunded sales − $289.80 handed back on the refunds. 22 cents = $530.40 kept ÷ $2,414.19 refunded. On orders Amazon shipped it kept 23 cents of each refunded dollar, $528.00 kept ÷ $2,334.21 refunded, on orders you shipped 3 cents, $2.40 kept ÷ $79.98 refunded. 5 more refunds, $177.95, are on orders sold before 1 January 2026, so their fees are not in this file.

Every product with a refund, most kept first

ProductSKU and titleRefunded to customersproduct salesFees charged on those salestheir share of each saleHanded backon the refund rowsKept by Amazoncharged − handed backOf each refunded dollarkept ÷ refunded
TK-KTL-BLU, Tillery 2.5 Quart Enamel Stovetop Kettle, Whistling, Blue28 refunds, 26 shipped by Amazon, 2 by you$1,119.7228 refunds added up$344.87$168.00 selling fees
+ $176.87 FBA fees
$134.40selling fees$210.47$344.87 charged
− $134.40 handed back
19 cents$210.47 kept ÷ $1,119.72 refunded
TK-CRF-34, Tillery 34 oz Borosilicate Glass Coffee Carafe12 refunds, shipped by Amazon$323.8812 refunds added up$120.04$48.60 selling fees
+ $71.44 FBA fees
$38.88selling fees$81.16$120.04 charged
− $38.88 handed back
25 cents$81.16 kept ÷ $323.88 refunded
TK-KTL-CRM, Tillery 2.5 Quart Enamel Stovetop Kettle, Whistling, Cream9 refunds, shipped by Amazon$359.919 refunds added up$115.18$54.00 selling fees
+ $61.18 FBA fees
$43.20selling fees$71.98$115.18 charged
− $43.20 handed back
20 cents$71.98 kept ÷ $359.91 refunded
TK-DRP-4C, Tillery Ceramic Pour-Over Coffee Dripper, 1 to 4 Cups9 refunds, shipped by Amazon$219.909 refunds added up$80.37$33.00 selling fees
+ $47.37 FBA fees
$26.40selling fees$53.97$80.37 charged
− $26.40 handed back
25 cents$53.97 kept ÷ $219.90 refunded
TK-LID-6, Tillery Silicone Stretch Lids, 6 Sizes8 refunds, shipped by Amazon$119.928 refunds added up$56.26$18.00 selling fees
+ $38.26 FBA fees
$14.40selling fees$41.86$56.26 charged
− $14.40 handed back
35 cents$41.86 kept ÷ $119.92 refunded
TK-TWL-2, Tillery Linen Tea Towels, 2 Pack, Oat6 refunds, shipped by Amazon$125.936 refunds added up$43.77$18.90 selling fees
+ $24.87 FBA fees
$15.12selling fees$28.65$43.77 charged
− $15.12 handed back
23 cents$28.65 kept ÷ $125.93 refunded
TK-TRV-CI, Tillery Cast Iron Trivet, 8 Inch3 refunds, shipped by Amazon$75.96$37.98
+ $18.99
+ $18.99
$35.08$11.40 selling fees
+ $23.68 FBA fees
$9.12selling fees$25.96$35.08 charged
− $9.12 handed back
34 cents$25.96 kept ÷ $75.96 refunded
TK-SPN-3, Tillery Olive Wood Cooking Spoons, Set of 32 refunds, shipped by Amazon$68.97$45.98
+ $22.99
$24.63$10.35 selling fees
+ $14.28 FBA fees
$8.28selling fees$16.35$24.63 charged
− $8.28 handed back
24 cents$16.35 kept ÷ $68.97 refunded
All 8 products77 refunds$2,414.198 products added up$820.20$362.25 selling fees
+ $457.95 FBA fees
$289.80selling fees$530.40$820.20 charged
− $289.80 handed back
22 cents$530.40 kept ÷ $2,414.19 refunded

Every refund counted, most kept first

Orderorder id and refund dateProductSKURefundedof the sale’s product priceFees charged on itthe sale’s fees, in that shareHanded backon the refund rowKept by Amazoncharged − handed back
112-7281038-49419369 Apr 2026, shipped by AmazonTK-TRV-CI$37.98all of the sale$17.34$5.70 selling fees
+ $11.64 FBA fees
$4.56selling fees$12.78$17.34 charged
− $4.56 handed back
111-1357721-354588920 Jul 2026, shipped by AmazonTK-SPN-3$45.98all of the sale$16.42$6.90 selling fees
+ $9.52 FBA fees
$5.52selling fees$10.90$16.42 charged
− $5.52 handed back
111-1411979-678025818 Jul 2026, shipped by AmazonTK-DRP-4C$43.98all of the sale$16.12$6.60 selling fees
+ $9.52 FBA fees
$5.28selling fees$10.84$16.12 charged
− $5.28 handed back
114-6544480-69672752 Jul 2026, shipped by AmazonTK-TWL-2$35.98all of the sale$12.54$5.40 selling fees
+ $7.14 FBA fees
$4.32selling fees$8.22$12.54 charged
− $4.32 handed back
113-9818304-11362751 May 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
113-8378434-87162296 May 2026, shipped by AmazonTK-KTL-CRM$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
114-5290892-632705621 May 2026, shipped by AmazonTK-KTL-BLU$39.99of $79.98 sold$12.90$6.00 of $12.00 selling fees
+ $6.90 of $13.80 FBA fees
each × $39.99 refunded ÷ $79.98 sold
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
111-2495529-263532125 May 2026, shipped by AmazonTK-KTL-CRM$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
111-7229557-90795096 Jun 2026, shipped by AmazonTK-KTL-CRM$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
111-8693160-136122414 Jun 2026, shipped by AmazonTK-KTL-CRM$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
113-6537790-904820822 Jun 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
114-5084110-92290471 Jul 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
114-9579525-38998188 Jul 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
113-8881555-57155979 Jul 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
114-7576816-977851222 Jul 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
111-1258312-669768823 Jul 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
112-9772578-546019031 Jul 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
114-9920418-27061513 Aug 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
114-1051948-353577022 Aug 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
111-4830626-58620481 Sep 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
113-3836371-10911519 Sep 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
111-3201022-690096211 Sep 2026, shipped by AmazonTK-KTL-CRM$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
113-9795639-430854721 Sep 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
114-8814426-475063625 Sep 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.90$6.00 selling fees
+ $6.90 FBA fees
$4.80selling fees$8.10$12.90 charged
− $4.80 handed back
114-7115743-69579716 Feb 2026, shipped by AmazonTK-KTL-BLU$39.99all of the sale$12.67$6.00 selling fees
+ $6.67 FBA fees
$4.80selling fees$7.87$12.67 charged
− $4.80 handed back
Showing 1 to 25 of 77

What this counts

  • Refunded is the product price on each refund row, its product sales. Shipping, gift wrap and tax refunded are not in it.
  • The fees charged on a sale are its selling fees, FBA fees and other transaction fees, as its Order rows write them. A sale on several Order rows of one order id and SKU is added up first.
  • A refund is matched to its sale by order id and SKU. When part of a sale is refunded, its fees count in the same share, the refund’s product price ÷ the sale’s, one fee column at a time.
  • Handed back is what the refund row gives back in the same three columns. A fee the refund row charges counts as kept too. What is left is what Amazon kept.
  • Every row counts once, whether Amazon marks it Deferred or Released.
  • A refund whose sale is not in this file cannot be matched, so it is left out and counted under the sentence. A longer period finds more of them.

Also in your file

  • 1 refund has no product price in it, shipping only or nothing at all, so it is not counted.
  • 37 rows are marked Deferred, money Amazon has not released yet. They count like every other row.
  • 38 rows are not an order or a refund (Transfer 20, FBA Inventory Fee 9, Service Fee 9), so they are not part of any figure.

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